After chatting with us to check we are the right fit for your service, you'll settle up your invoice and lock in your first session with us. You'll have your sessions (based on which option you choose) to cover the 7 quality areas, easy peasy QIP/SAT done!

Absolutely. You decide and just let us know which quality areas are your priority.

You can invite anyone in your team to join you. We just ask you only have YOUR team and no one else's. A good number of people for the session is 1, 2 or 3.

All sessions are around 1.5-2 hours long

In the review only option, we will discuss all quality areas across the 2 sessions.

In the full rewrite you will cover one full quality are during each session.

In the maintenance sessions, this will be dependant on what you wish to discuss.

The costs start at $850 for the review and go up dependant on what support you choose, we will happily discuss costs with you on any call.

1:1 time with your dedicated advisor who guides you through the content, evidence and language needed for your QIP/SAT.

Practical learning as you go: writing tips, what to include, what to leave out, and how to structure a strong, evidence-backed QIP/SAT.

This means you not only walk away with your content written, but you also build the skills to confidently “go it alone” in the future if you choose.

We sure do!

Our advisors write QIP/SAT's every day and are all highly experienced professionals from the early childhood sector. Each advisor is trained and supported by a former Authorised Officer, ensuring every piece of writing is:

Compliant with the National Law and Regulations

Meaningful and evidence-based

Written in a style appreciated and recognised by the Regulatory Authority

To maintain the highest standard of quality, our advisors also:

Regularly return to the sector to keep their occupational competence current

Stay up to date with industry trends and changes in regulatory expectations

Engage in ongoing professional development and networking to strengthen their practice

Plus they are just amazing at what they do and are extremely beautiful writers, hand picked by me personally.

This means your QIP/SAT content is written by people who know the sector, understand assessment expectations, and can write in a way that genuinely reflects high-quality practice. Everything written is also reviewed by our Senior Advisor and former Authorised Officer before it comes to you.

Absolutely! There is nothing in the National Law or Regulations that prevents a service from seeking help to understand requirements or write their documentation.
In fact, the sector widely uses consultants, peak bodies, advisors and networks for this exact purpose.

Regulators care about:

- Accuracy

- Honesty

- Quality practice

If your QIP/SAT is clearer, more reflective and better written because of support, that is seen as a positive, not a problem.
What they want to know is that what’s written genuinely reflects real practice, and that’s exactly what our approach supports (writing WITH you, not for you behind closed doors).

No templates, No prewritten statements...Your words, your service, we just guide and type.

Absolutely, we don't just leave you! We have a few options to support you. You can either join our Haven Hub and continue your sessions 1-1 with your advisor every month focusing on anything that has been a priority in your QIP/SAT as well as adding progress notes, this can be added as additional maintenance.

We also have our full service support options that include a range of remote support in all areas of quality and compliance should you feel this is needed. Don't forget we also offer compliance/quality visits, Mock A&R visits and we can also support you to write your RAP too.

So much support is available and we are only a phone call away too!

We completely understand that, particularly in early childhood, unexpected situations arise. With so many moving parts and responsibilities, it’s not uncommon to be called onto the floor at short notice — we truly appreciate the demands you are managing each day.

At the same time, we have a responsibility to support our team and ensure their time is respected. Our advisors dedicate and set aside time specifically to support your service, and late changes can result in them being unable to reallocate that time.

With this in mind, we are happy to honour the first rescheduled session as a goodwill gesture.

Any further changes made with less than 24 hours’ notice will incur a $100 fee. This fee goes directly to your advisor to acknowledge the time they have reserved for you. Wherever possible, they will make every effort to offer the session to another service; however, if this is not achievable due to time constraints, the fee will apply.

A payment link will be provided, with settlement required within 7 days.

Thank you for your understanding and ongoing partnership.